With our platform, we have the ability to set a pre-qualifying "filter" so that you can rest easy sending a general review link to 100% of your customers, regardless of if you think they had a bad experience or a good one. How does it work? Simply put, when you send someone your review link, they will be first asked how they felt on a scale from 1-10. If they rate 9-10, they'll be asked to submit some kind words online publically. If they rate an 8 or less, they'll be invited to provide private feedback to you first to give you a chance to correct things!

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