Frequently Asked Questions

We’ve Listed Some of the Most Frequently Asked Web Design Questions Below

Website Service FAQ's

  • Do I own my website after it’s built?

    Absolutely. Once your website is launched and paid for, you’ll own an exclusive and perpetual license for your website, the graphics, and all components together as a complete build. You can download and keep your website offline if you prefer. Your website is like any other business asset. It’s your hardest-working salesperson that will never quit supporting your business and getting leads or customers.

  • What platform will my website be on?

    We use the open-source and well-documented version of WordPress. WordPress is an open-source content management software and currently powers around 28% of all websites on the Internet. The project is contributed to by tens of thousands of developers all over the world and is growing from strength to strength. WordPress allows us to develop flexible and customizable websites to modern standards and observes web development best practices. Furthermore, the community of web developers that use WordPress reaches far and wide and allows us to tap into this collective intelligence and bring that wealth of experience to your project.

  • Where is the website hosted?

    Iconic Web HQ’s dedicated client-server racks are found in two different datacenters in the US. We are located in the top-rated Zayo and Carrier-1 data centers located in Dallas, Texas, USA. Over the last few years, their performance, service, and vision has been incredible and exceeded our expectations in meeting the stringent standards we have set at Iconic Web HQ, enabling us to deliver powerful, lighting fast service to visitors around the US and world.

    These multi-million dollar facilities meet the industry’s most stringent data center standards and offer enterprise-class specifications in power and cooling, redundancy and security. Our network footprint extends over 84,000 route miles, providing fiber-based connectivity between major data centers, carrier PoPs, enterprise buildings, and more.

  • Who do I call if something goes wrong with the website or I can’t figure something out?

    With all of our Iconic Web HQ success plans, we will be your first point of call should something go wrong with your website. We’ll do all the debugging and work necessary to get things working exactly the way they should ASAP. We’re here for you for all future changes to your website big and small including little text or photo changes or brand new features such as an online store you want to add down the road. As requested, we’ll provide training and video tutorials to assist you and answer questions as you have them.

    Our Support/Help Email is [email protected] – If you’re a current client, please email that address for the fastest response.

  • What happens after the website is launched?

    Once your website is successfully launched, we’ll go from design & development to pure strategy and maintenance/support mode. We’ll monitor your business online 24/7/365 and get alerted within minutes if something goes down. Then, you’re covered for however long it takes, minutes, hours, or longer to get everything back up and running the way it was.

  • How long will it take to appear at the top of Google?

    The time it takes for your website to appear on page 1 of Google depends on a number of factors. It depends on the search phrases people are using to find your website and the number of other websites that are also available for those search phrases. Nobody can truly say how long it will take for your website to appear at the top of search engine results pages (including people who actually work for Google), however, there are a number of factors that can improve your chances. Building your website on WordPress is a good start as WordPress has some great Search Engine Optimization fundamentals built-in. Creating unique and interesting content on a regular basis for your website is also critical to increase your visibility amongst search engines. Launching your website and then forgetting about it is a surefire way to get lost amongst the noise.

    We are happy to talk to you more about your search engine strategy during your monthly success calls.

  • What happens if I want to add some features to the website while you’re building it?

    We love to be flexible and it’s more common than you think to change your mind or want new or different features as we’re underway. Planning is the biggest part of our process, so we’ll iron out any new and additional features before we start design & development. This will ensure everything we need on the new site will be planned for before the site is built and new features or content is accommodated perfectly.

  • I have a website and I need to transfer it to another host. What does that mean?

    When you transfer a website to a new host, you are essentially moving all of the files and data associated with your site from one server to another. In most cases, this is done in order to change hosts or to consolidate multiple sites onto a single server. In order to transfer your site, you will need to export the data from your current host and then import it into your new host. The exact steps involved will vary depending on your host and the type of data involved, so it’s always best to consult with your new host beforehand. Once the transfer is complete, your site should be up and running on its new home with no down time.

  • What happens if I decide that I no longer need your services after my website has been designed?

    Deciding that you no longer need our services after your website has been designed is not a problem. We understand that circumstances can change and that you may no longer have a use for our services. We would simply ask that you cancel your subscription. Once your subscription is canceled, you will no longer be charged and we will no longer be responsible for maintaining your website. Of course, we would be happy to reactivate your account if you ever decide that you need our services again in the future.

  • What is the process of designing a website?

    Designing a website can be a daunting task, but with a little planning and some basic knowledge, it can be surprisingly easy. The first step is to determine the purpose of the website. Is it going to be an online store, a blog, or simply a way to showcase your work? Once you know what you want to achieve, you can start planning the layout and structure of the site. This includes deciding on the navigation, choosing which content to include, and creating any necessary graphics or videos. Once you have the site planned out, you can start building it using HTML, CSS, and other web programming languages. Finally, don’t forget to test the site thoroughly before launch to ensure that everything is working as it should. With a little effort, you can create a professional-looking website that will achieve your goals.

  • Will my site be accessible for those with visual or hearing disabilities?

    When you design a website, you should always keep accessibility in mind. This means making sure that the website can be used by people with a variety of disabilities, including those who are blind or have low vision, are deaf or hard of hearing, and have mobility impairments. There are a variety of ways to make a website accessible, such as using alternative text for images, providing captions for videos, and designing pages that can be navigated using a keyboard. By us taking these steps, you can ensure that your website is accessible to everyone.

  • How do I get more visitors to my site?

    There are a number of ways to increase traffic to your website. One way is to optimize your site for search engines so that your site will appear higher in the search results when people search for relevant keywords. Another way is to use social media to promote your website. You can share links to your website on your social media accounts, and you can also run ads on social media platforms. You can also increase traffic by creating high-quality content that people will want to share with their friends and followers. If you can get people talking about your website, then you’ll soon see an increase in the number of visitors. Finally, you can also use paid advertising to reach new audiences. By using targeted keywords, you can ensure that your ads are seen by people who are most likely to be interested in what you have to offer. By following these tips, you can maximize your chances of getting more visitors to your site.

  • I am on a limited budget for my website design; can you still help me?

    We understand that many of our clients are working with limited budgets, and we are always happy to work within those constraints. We have a variety of design options that can fit any budget, and our team is skilled at finding creative solutions that meet our clients’ needs and expectations. In addition, we offer flexible payment plans that can make it easier to afford our services. So, whether you’re working with a tight budget or just want to spread out the cost of your project, we can help. Contact us today to learn more about how we can meet your website design needs.

  • Is there a danger of my website becoming hacked?

    Any website that is connected to the internet is vulnerable to hacking. While there are many steps that website owners can take to reduce the risk of being hacked, it is important to understand that there is no guarantee that a website will not be hacked. Hackers are constantly finding new ways to gain access to websites, and even the most secure websites can be vulnerable if the right security measures are not in place. As a result, it is important to be aware of the risks associated with having a website and take steps to protect your website from being hacked.

  • What are the best pages to add to a website?

    When it comes to website design, there are a few key pages that should always be included. The first is a Homepage, which should give visitors an overview of what the site is about. It should also include a Call to Action, such as “Click Here to learn more.” The second important page is a Contact page, which should provide a way for visitors to get in touch with the site owner. This can be done via email, phone, or social media. Finally, every website should have an About page, which tells visitors who you are and what you do. Including these three essential pages will help to ensure that your website is user-friendly and informative.

  • What is SEO, and why is it important?

    SEO is short for “search engine optimization.” It is the process of increasing the visibility of a website or web page in search engine results pages (SERPs). The higher a website or web page ranks in the SERPs, the more likely it is to be clicked on by users. SEO is important because it can help to improve website traffic and ROI. Additionally, SEO can help to build brand awareness and credibility, and it can also lead to increased sales and revenue. There are many factors that contribute to a successful SEO strategy, including keyword research, link building, content marketing, and social media engagement. A well-executed SEO plan can help any business to achieve its online marketing goals.

  • My site is loading slow; how can my web developer fix it?

    If your site is loading slowly, there are a few potential causes that your web developer can investigate. One possibility is that your server is not configured correctly and is not able to handle the traffic you are receiving. Another possibility is that you have too many large files on your site, such as images or videos, which are taking too long to load. Or, it could be that your database is not optimised and is taking too long to retrieve information. In any case, there are a number of potential solutions that your web developer can implement to speed up your site. For example, they can enable caching so that static files are loaded more quickly, or they can minify your code to reduce the amount of time it takes for browsers to process it. By working with your web developer, you can ensure that your site loads quickly and efficiently.

  • I don’t have time to write blog posts or articles. How do I keep my site up to date?

    Maintaining a website can be a lot of work, especially if you don’t have a lot of time to spare. One of the most time-consuming tasks is creating new content, such as blog posts or articles. If you’re struggling to keep your site up to date, there are a few things you can do to make the process easier. First, try to batch your content creation. Dedicate a few hours each week to writing new posts, and you’ll quickly build up a stockpile of content. Second, make use of guest writers and guest posts. Reach out to other writers in your field and see if they’re interested in contributing an article to your site. Finally, don’t be afraid to re-use and repurpose old content. If you have an older article that’s still relevant, consider updating it with new information or turning it into a new format, such as a video or podcast. By following these tips, you can keep your website fresh and up-to-date without spending all of your free time writing new content.

  • What social media should I have linked to my website?

    When it comes to social media, there are a lot of options out there. However, not all of them are equally well suited for use in conjunction with a website. For example, Facebook and Twitter are both popular social media platforms that can be easily linked to a website. However, Facebook is better suited for sharing photos and short updates, while Twitter is better for sharing links and articles. As such, it really depends on the content of your website as to which social media platform is the best fit. If you’re unsure, it’s always a good idea to consult with a professional web designer or developer who can help you make the best decision for your specific website.

  • How can I add reviews to my site?

    Adding reviews to your website can be a great way to boost customer confidence and show that you’re an expert in your field. Reviews can also help to improve your search engine ranking and give potential customers an overview of your products or services. To add reviews to your site, you’ll first need to set up a system for collecting customer feedback. You can use an online form, a survey, or even a simple ratings system. Once you have a way to collect customer feedback, you can start publishing reviews on your site. Be sure to showcase positive reviews prominently, and consider using testimonials or customer quotes on your homepage or product pages. With a few simple steps, you can add reviews to your site and start enjoying the benefits of increased traffic and higher conversion rates.

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